Contact Us

Hi there! Have a question or just want to say hello? We’re happy to hear from you.

Our Paxley customer service team is available Monday to Friday from 8:00 – 18:00 GMT, excluding public holidays. We aim to respond to all enquiries within 12–24 hours on business days.

For quick answers, you may also visit our Frequently Asked Questions (FAQ) page or track your order via our Track My Order page.

You can also use the contact form on this page. Please remember to include your order number (if available) and any relevant details so we can assist you more efficiently.

Contact Information

Address: Betuwehaven 8, Nieuwegein, Utrecht, 3433 PV, Netherlands
E-mail: support@paxley.co.uk
Telephone: +31 6 3809 2644

Chamber of Commerce number: 82232393
VAT number: NL862386780B01
Company name: GT Ecom B.V.
Store name: Paxley

Opening Hours

Monday – Friday: 8:00 – 18:00 GMT
Saturday – Sunday: Closed
Public holidays: Closed